Job description

Primo’s hostess presents a positive first impression of the restaurant. She greets guests upon arrival, leads them to their table, and thanks them for their visit as they leave.
During busy times she monitors a waiting list and informs of the wait time.
She must be able to carry natural conversation with guests, making them feel welcomed and comfortable.
Answering the phone is a main part of the position, which consists of taking to-go orders and giving all information needed. This position also requires Marketing skills, through which incentives can be gained.

Hostess Responsibilities

• seating guests
• coordinate to-go orders
• ensures our guest service standards are maintained at all times
• maintains knowledge of menu & ingredients
• demonstrates a friendly, polite, professional & efficient attitude
• knowledgeable in the TOAST POS system
• fluent in English

Marketing Responsibilities (flexible hours)

• Create own marketing plan and present to General Manager (Goal is to reach a minimum of 15% increase in take-out revenue, incentive plan in place)
• Assist in the development and execution of marketing campaigns
• Identify and target the appropriate audience for marketing campaigns
• Promote F&B outlets to each customer during downtime
• Assist with social media management and content creation
• Find out about events related to restaurants in Miami and join
• Spread business cards and coupons

Requirements

• Friendly, positive attitude
• Familiarity with social media platforms and social media management tools
• Ability to work independently and as part of a team
• Professional and neat appearance
• Fluent in English. Spanish is a plus

Job Types: Full-time, Part-time
Salary: $15.00 – $20.00 per hour

Benefits:

• Flexible schedule

Physical setting:

•  Casual dining restaurant

Shift:

• 8-hour shift
• Night shift

Weekly day range:

• Every weekend